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Shipping & Returns
Clear, fair, and planet-friendly policies—so you know exactly what to expect when you shop pre-loved.
2–3 business days
Processing time for us to carefully check, package, and dispatch your order.
UK Shipping Rates & Times
We partner with Evri to deliver your items safely across the UK. Estimates below are shown in business days.
Service | Delivery Estimate | Price |
|---|---|---|
Free Shipping | 2–4 business days | £0.00 (orders over £80) |
Express (Evri) | 1–2 business days | £5.69 |
Standard (Evri) | 2–4 business days | £3.69 |
Tracking numbers are provided when available. Delivery times are estimates and may vary due to courier delays.
How We Ship
Order Received
We confirm your order by email and start preparing your item.
Returns
14-day window: If something isn’t quite right, you can request a return within 14 days of receiving your order.
Condition: Items must be returned as received—no extra wear, damage, or washing.
Quality Check
Each piece is double checked and freshly packed in recyclable materials.
UK 3–5 days
Typical delivery time after your parcel has been dispatched with our trusted couriers.
Dispatch
Your parcel ships within 2–3 business days, express can be added.
Refunds & Exchanges
Refunds are issued to your original payment method once we’ve inspected the return (shipping not included).
Exchanges aren’t guaranteed, but You’re welcome to place a new order after your refund.
Free over £100
Spend over and enjoy free standard UK shipping, applied at checkout.
Delivered
Most UK orders arrive in 3–5 days after dispatch. Times may vary though.
How to Start a Return
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Email returns@sammyreworn.com with your order number and reason for return.
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We’ll reply with instructions and the return address.
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Pack the item securely and post it back. Buyer covers return postage unless the item was faulty or incorrect.
🌱 Sustainability note: Returns create extra packaging and emissions. Please check sizing & details before ordering—and message us with any questions.